Privacy Policy

Please read Falconjoy Studios’s Privacy Policy before using Falconjoy Studios’s services because it will tell you how we collect, store, use and disclose your personal information when providing these services to you.

If you have questions or complaints regarding our Privacy Policy or practices, please see Contact Us.

  1. Introduction
  2. Information We Collect and How We Collect It
  3. How We Use the Information We Collect
  4. How We Share Your Information
  5. How to Access, Update and Manage Your Information
  6. Third Party Services On Our Services
  7. Age Restrictions
  8. How Long We Keep Your Information
  9. Transfer, Storage And Security Of Your Personal Information
  10. Changes to Our Privacy Policy
  11. Contact Us

1. Introduction

We value your privacy. This Privacy Policy informs you of your choices and our practices regarding any Information you provide to us.

By using our services, you agree that we may collect, use and share your Information in accordance with this Privacy Policy, as revised from time to time.

This Privacy Policy applies whenever you play our games or otherwise access any of our other products, services, content, www.falconjoy.com and/or the other domains provided by Falconjoy Studios, together referred to as “Services.” This Privacy Policy describes:

what information we collect, how we collect it, and why 

how we use that information and with whom we share it

how you can access and update that information

the choices you can make about how we collect, use, and share your information 

how we protect the information we store about you

If you do not want Falconjoy Studios to collect, store, use or share your information in the ways described in this Privacy Policy, you may not play Falconjoy Studios’s games or use Falconjoy Studios’s Services.

2. Information We Collect and How We Collect It

Information About You That We Get From Connected Third-Party Applications, Including Social Networks (like Facebook)

If you play Falconjoy Studios’s games or access any of our other Services on connected third-party applications or connect our Services to any third-party applications, including social networks like Facebook, Falconjoy Studios may receive certain information about you from the provider of the third-party application. The information we receive depends on the Falconjoy Studios game you’re playing, the third-party application, your privacy settings and, if applicable, your friends’ privacy settings on that third-party application.

For example, Falconjoy Studios may collect and store some or all of the following information shared by the provider of the connected third-party application:

If you access our Services from a third-party application or connect our Services to a third-party application, you should also read that third-party application’s Terms of Service and Privacy Policy.

Cookies and Automated Information Collection

We and service providers acting on our behalf, like Google Analytics, store log files and use tracking technologies such as:

cookies, which are small pieces of data transferred to your mobile device or computer for record-keeping purposes;

web beacons, which let us know if a certain page was visited or whether an e-mail was opened;

tracking pixels, which allow us or our advertising partners to advertise more efficiently and effectively; and local shared objects, also known as flash cookies, which help us to reduce fraud, remember your in-game preferences and speed up load times.

We and our service providers use these log files, tags, and tracking technologies to collect and analyze certain kinds of technical information, including:

Please note that companies delivering advertisements on our Services may also use cookies or other technologies as described below in Third Party Advertising Including Tailored Advertising and Analytics, and those practices are subject to those companies’ own policies.

For more information on how to limit the types of cookies you allow, please see Opting out of Cookie Tracking.

Other Information from Your Mobile Device

If you play Falconjoy Studios games on your mobile device, in addition to your device identifiers, we may also collect:

Information About You That You Share With Us Directly When you use our Services (whether through a social network or through Falconjoy Studios directly), you may give us information directly (like when you’re setting up your account) and we will store that on our systems and use it for the purposes described in this Privacy Policy.

Some games or parts of our Services may use a more traditional registration or account set-up process where you may be asked to give us some or all of the following information:

We may also let you create a player profile, separate from your social networking site profile (for example, your Facebook profile), that other Falconjoy Studios players can see. Your player profile may include information like:

Certain information in your Falconjoy Studios profile may be publicly accessible on Falconjoy Studios’s websites that offer direct access to Falconjoy Studios games, including:

Information About Your Contacts

We may give you the ability to import your address book contacts or manually enter them so that you can locate your contacts on Falconjoy Studios and invite them to join you in our games or other aspects of our Services. You are responsible for getting your contacts' permission when you opt to give their contact details to us. We may also get information about you from other Falconjoy Studios users importing or entering their contacts. We use and may store this contact information to help you and your contacts connect through our Services. If you want to remove your contacts stored by us, follow the instructions provided in the game to request that we remove them from our systems. If you need to enter a password to allow us to access your address book, we will not store that password.

Information You Generate Using Our Communications Features You may be able to take part in certain activities on our Service that let you communicate or share information not just with Falconjoy Studios, but also with other Falconjoy Studios players. These include:

You acknowledge and expressly agree that we may access in real-time, record and/or store archives of these communications, comments, photos and drawings on Falconjoy Studios's servers to make use of them to protect the safety and well-being of our players and Falconjoy Studios’s rights and property in connection with our Services; to conduct research; to operate, improve, personalize and optimize our Services and our players’ experiences, including through the use of analytics; and to manage and deliver contextual advertising.

Payment Information

If you purchase a license to use in-game virtual currency or virtual items in a game you play on www.falconjoy.com, our third-party payment processor will collect the billing and financial information it needs to process your charges. This may include your postal address, e-mail address and financial information. Falconjoy Studios does not collect or store your financial information, like credit card numbers. However, Falconjoy Studios’s payment processors may share non-financial information with us related to your purchases, like your name, billing address and the items purchased in order to fulfill your order. Falconjoy Studios may also obtain the billing and payment information that you provide when your purchase is processed by someone else (like Facebook, Apple or Google) such as when you purchase something in a game you play on a social network or that you downloaded on your mobile device. Our Terms of Service explain our policies and terms relevant to our charges, billing practices, third-party credits and virtual currencies. Please note that purchases of third party credits or currencies may also be subject to those parties’ policies.

Customer Support Correspondence

Except as provided herein, when you ask for help from our Customer Support team, we will collect and store the contact information you give them (generally, your name and e-mail address), information about your game play or activity on our Services, and your Falconjoy Studios player and/or social network ID number. We will also store the communications you have with the Customer Service team and any information in those communications in order to provide support and improve the Services.

Information You Give Us For Text Messaging Services We receive and store the information you provide, including your mobile telephone number, when you choose to sign up to receive SMS messages.

Other Sources

We may collect or receive information about you from other sources like third-party information providers. We use this information along with information you provide us directly, for example, to help you and your friends connect or to serve you advertising more tailored to your interests.

3. How We Use the Information We Collect

The main use of the information we collect and store is to provide a better gaming experience, but there are other uses as well. The uses for which we collect and store your information include:

One important use of your information is communication. If you have provided your e-mail address to Falconjoy Studios, we will use it to respond to customer support inquiries, and keep you informed of your in-game activity, including comments from friends, let you know about in-game status such as “crops ready” as well as tell you about gift and neighbor requests. Some messages, like invites for friends to join you in a game, may include your name and profile photo. We may also send promotional e-mail messages and promotional SMS messages (e.g. text messages) ("Promotional Communications") directly or in partnership with other parties, in accordance with your marketing preferences. Each Promotional Communication will offer you choices about receiving additional messages. Receipt of such communications depends on Falconjoy Studios having certain contact information from you.

4. How We Share Your Information

We may disclose or publish aggregated information (information about you and other players collectively that is not intended to specifically identify you, for example, players between the ages of 21 and 25 who live San Francisco) and other non-personal information about our players for industry analysis, demographic profiling, marketing, analytics, advertising, and other business purposes.

In addition, we may share your information (which may include personal information) with third parties (in other words, parties other than Falconjoy Studios) or allow third parties to collect this information from our Services in the following circumstances:

Your Consent

With your consent, we may share your information with third parties or allow them to collect your information from our Services in some ways not specifically described in this Privacy Policy.

Friends and Other Falconjoy Studios Players

The Service supports and often encourages you to interact with other players. In most Falconjoy Studios games, if you play through a social network or register through a social network (for example, Facebook Connect), your social network friends will see your name, profile photo and descriptions of your game activity. Similarly, in many Falconjoy Studios games, other players, regardless of whether they are your social network friends or not, will be able to see descriptions of your game activity (including the identification of any Falconjoy Studios games you have played), communicate with you within our Services, and view your game profile, which may include your name or a “game name” and your profile photo. For example, in Falconjoy Studios Poker, any other player may see your game profile if you are playing at the same table. In certain cases, your profile photo can reveal your social network ID or Falconjoy Studios player ID, and access to a social network ID or Falconjoy Studios player ID may allow others to view the public information associated with your related social network profile or Falconjoy Studios account. Other players may also be able to send you game requests or even friend requests through the related social network’s or Falconjoy Studios’s communication channels.

Safety, Security and Compliance with Law

Your information, and the contents of all of your online communications in our Services and between You and Falconjoy Studios may be accessed and monitored as needed to provide our Service and may be disclosed:

Third-Party Service Providers

We will share your information with third-party companies to perform services on our behalf, like processing payments, analyzing data, optimizing game play, e-mail delivery, hosting services, customer service and to help us in our marketing efforts, including managing and delivering contextual and tailored advertisements. We contractually require these third-party service providers to maintain the confidentiality of the information we share with them, and we contractually require them not use your information for anything other than to provide services on our behalf.

5. How to Access, Update and Manage Your Information

Information We Receive From a Third-Party Application Where You Play Our Games or From Your Mobile Device To manage the information Falconjoy Studios receives about you from a third-party application where you play our games, like Facebook, you will need to follow the instructions for the third-party application for updating your information and changing your privacy settings. To review and update information associated with your Falconjoy Studios game profile in certain games, visit the “settings” page in that game. You also can manage some aspects of information collection and use by visiting the “settings” page of your mobile device and reviewing the permissions of each application or “app.”

Once Falconjoy Studios receives your information from a third-party application or your mobile device, that information is stored and used by Falconjoy Studios in accordance with this Privacy Policy. You may access and update that information as described below.

Opting Out of Geolocation

If you have previously allowed us to access your geolocation data, you can stop making geolocation available to us by visiting your mobile device's settings for the relevant application or the “settings” page for the relevant game.

Opting Out of Ongoing Collection of Information About Non-Falconjoy Studios Apps You Have On Your Device

To the extent that one of our games is collecting information about non-Falconjoy Studios apps you have on your device, the game will provide you with an option to stop making that information available to us in the “settings” page for the relevant game.

When you install our apps on your mobile device you can choose to receive push notifications, which are messages an app sends you on your mobile device even when the app is not on. You can turn off notifications by visiting your mobile device’s “settings” page.

Note that if you opt-out of our Promotional Communications or other forms of communication, we may still e-mail or communicate with you from time to time if we need to provide you with information about the Service or if we need to request information from you with respect to a transaction initiated by you or for other legitimate non-marketing reasons, for example, if we update this Privacy Policy or our Terms of Service.

Opting Out of Cookie Tracking

You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow. Flash cookies operate differently than browser cookies and cookie management tools available in a web browser may not remove flash cookies. To learn more about and manage flash cookies you can visit the Adobe website and make changes at the Global Privacy Settings Panel.

If you disable cookies, you may lose some of the features and functionality of our Services because Falconjoy Studios cookies are necessary to track and enhance your game activities.

6. THIRD PARTY SERVICES ON OUR SERVICES

Our service may link you to, social media or other services (including websites) provided by a third party. For example:

7. AGE RESTRICTIONS

Most of our websites and games are not for children under the age of 13.We do not knowingly collect Personal Information from any children under the age of 13. Please contact our Privacy Officer if you believe we have any Personal Information from any children under the age of 13 and we will promptly investigate (and remove) such Personal Information.

8. How Long We Keep Your Information

How long we retain your information depends on why we collected it and how we use it. We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements. For instance, we may retain some information for a few years after you have closed your account with us if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights.

9. TRANSFER, STORAGE AND SECURITY OF YOUR PERSONAL INFORMATION

We operate and may continue to operate servers in a number of jurisdictions around the world, so the server on which your Personal Information is used and stored may not be in your jurisdiction.

You consent to the transfer of your Personal Information (both inside and outside of your jurisdiction) for the purposes described in this Privacy Policy.

We use a variety of security technologies and procedures for the purpose of preventing loss, misuse, unauthorised access or disclosure of Information.

In our service, we will use encryption technology (such as SSL) to protect certain sensitive Information (such as location data) provided by you to us. Please be aware that despite our efforts, no data security measures can guarantee 100% security at all times. Our systems and the communications networks through which you access our services may be subject to security breaches and failures which are due to circumstances beyond our reasonable control. If you have any questions regarding the security of your Personal Information, please contact us.

10. Changes to Our Privacy Policy

If we decide to make material changes to our Privacy Policy, we will tell you and other players by placing a notice on www.falconjoy.com or its equivalent in-game.

11. Contact Us

If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send an e-mail to falconjoystudios@gmail.com or via postal mail at UNIT 04,7/F BRIGHT WAY TOWER NO 33 MONG KOK RD KL, HK (Attention: Privacy Officer, Legal Department).